Assisting people in overcoming life's challenges and strengthening our community through high quality social services.


A professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community.


Hours of Operation

Monday-Friday: 8:00am-5:00pm​

Contact Us

  • 1 (910) 947-2436
  • 1 (910) 947-3027 Main FAX
  • P.O. Box 938, Carthage, NC 28327

Physical Address


The January 21st DSS Board Meeting has been rescheduled to Tuesday, January 22nd at 5:30pm due to the MLK Holiday and offices being closed.

The Department of Social Services (DSS) Board generally meets the third Monday of each month at 5:30 pm. at Moore County DSS.

Board Meetings begin at 5:30 pm.

Report Suspicions of Adult or Child Abuse anytime day or night

1 (910) 947-5683

Moore County Social Services is

“Turning the Agency Purple”

In recognition of

Elder Abuse Awareness Month


Moore County Department of Social Services is joining national and statewide efforts to raise awareness for vulnerable adults.  Moore County is recognizing May 14th through June 18th as Elder Abuse Awareness Month. 

This awareness initiative serves as a call-to-action for individuals, organizations, and communities to raise awareness about abuse, neglect, and exploitation of vulnerable adults.

If you have a concern that an adult with disabilities is being exploited, abused or neglected and is in need of protection, please call the Moore County Department of Social Services.


Happening Now



N.C. Department of Health and Human Services: Press Releases

  • NC DHHS serves North Carolinians. We administer Medicaid, child support enforcement, social services, services for the disabled. We promote public health, and regulate child care and health care facilities.
  • The NC Enrollment Broker and How it Works for Medicaid

    Event Description

    NC Medicaid has planned a statewide webinar regarding the NC Enrollment Broker who will be helping with the implementation of Medicaid Managed Care. The webinar is for any who have interest in North Carolina’s transformation to managed care, including stakeholders, providers, agencies, and vendor. 

    Topics include: 
    •    How this transformation will affect the Behavioral Health population
    •    Open enrollment dates
    •    Responsibilities of the prepaid health plans (PHPs) 
    •    PHP comparison chart
    •    Role of the enrollment broker (EB)
    •    Partnership of the PHPs and EB
    •    Question and answer opportunity

  • Medicaid Provider Training: MCT 111: Care Management for Long-Term Services and Supports Populations

    Event Description

    This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.

    Long-Term Services and Supports members transitioning to NC Medicaid Managed Care may have access to care management support for the first time. This webinar will provide an overview of the NC Medicaid Managed Care’s care management design.

  • Medicaid Provider Training: MCT 110: Overview of Long-Term Services and Supports Populations

    Event Description

    This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.

    This webinar will provide a Long-Term Services and Supports (LTSS)-specific overview of key elements related to NC Medicaid Managed Care. Topics will include:

    • NC’s goals for supporting LTSS members in NC Medicaid Managed Care
    • Brief overview of NC Medicaid Managed Care regions
    • LTSS member eligibility for NC Medicaid Managed Care
    • Identified  LTSS-related requirements
    • Safeguards and resources being established for LTSS members during the transition to NC Medicaid Managed Care
    • How to access provided-related information about NC Medicaid Managed Care

In accordance with Federal law and US Department of Agriculture (USDA) and US Department of Health & Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, DC 20201 or call (202)619-0403 (voice) or 202-619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.

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